Diploma in Office Administration provides an opportunity for the students to acquire a range of administrative skills crucial to the successful functioning of any organization. Students have their opportunity to acquire exceptionally advanced practical skills in office procedures, electronic office equipment, and the technical knowledge of computer and office skills typical for those used in the business world.

This course should be the one for the student as it sheds coverage on the necessities and techniques required within any office environment. From the humble company to a high-powered one, this programme will add a zing of professional supervision in established businesses.

1. Provide students with the tools of office administration practices, acquire adequate office administration knowledge, and demonstrate solid foundation of the concepts and theories in office administration, abilities to apply generally accepted office administration principles and records business transaction.
2. Receive and transcribe from oral dictation letters, reports, statistical data and calculations into a mail ready format. (involving entering in data from a variety of sources, filling in missing pieces, meeting with others to gain critical info)
3. Apply appropriate critical thinking skills and analyze effective strategies for solving various situations that arise in today’s office workforce (including ethical practices and professional telephone/customer service etiquette and effective time management strategies)
4. Evaluate, create and communicate professional and effective oral and written means of communication (memorandums, letters, fax cover sheets, report, PowerPoint, spreadsheets, agendas/itineraries)

SEMESTER 1

•  Bahasa Kebangsaan (A) or Introduction to Comparative Religion
•   Malaysian Studies 2
•   English Grammar
•   Work Place Communication
•   Document Processing Skills 1
•   Business Mathematics

SEMESTER 2

•  Professional Development or Thinking Skills
•   Principles of Book Keeping
•   English Writing Skills
•   Interpersonal Communication
•   Document Processing Skills 2
•   Administrative Services 1

SEMESTER 3

•  Principles of Business Management
•  Computing Applications

SEMESTER 4

•  Work Culture
•   Office Management 1
•   Speed Writing and Note Taking Skills 1
•   Business Organisation and Behaviour
•   Records Management
•   Managing Online Information Skills

SEMESTER 5

•  Advanced Database and Spreadsheet Skills
•   Administrative Services 2
•   Speed Writing and Note Taking Skills 2
•   English Phonetics and Phonology
•   Malaysia Company Law
•   Principles of Economics

SEMESTER 6

•  Community Services
•   Office Management 2

SEMESTER 7

•  Practical Training

*Other qualifications deemed equivalent by the Government of Malaysia