OA 220 Diploma in Office Administration

Entry Requirements
Pass Sijil Pelajaran Malaysia (SPM) with three credits in any subjects.

Duration of Study
2 ½ years (7 semester)
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Programme Synopsis
The Diploma in Office Administration programme is to prepare students who need the technical knowledge and practical skills at an operational level, as well as those who are looking to build a career with a future supervisory role. The programme is designed to prepare students for careers as professional secretaries working in an office and administrative service environment.
Students have the opportunity to acquire exceptionally advanced practical skills in office procedures, electronic office equipment, and the technical knowledge of computer and office skills typical of those used in the business world.
List of all subjects
-Work Place Communication
-Document Processing Skills 1
-Business Mathematics
-Bahasa Kebangsaan OR Introduction to Comparative Religion
-Malaysian Studies 2
-English Grammar

-Interpersonal Communication
-Document Processing Skills 2
-Administrative Services 1
-Professional Development OR Thinking Skills
-Principles of Book Keeping
-English Writing Skills

-Principles of Business Management
-Computing Applications

-Office Management 1
-Business Organisation and Behaviour
-Records Management
-Personality Development for Office Administrator
-Speed Writing and Note Taking Skills 1
-Managing Online Information Skills

-Administrative Services 2
-Malaysia Company Law
-Principles of Economics
-Advanced Database and Spreadsheet Skills
-Speed Writing and Note Taking Skills 2
-English Phonetics and Phonology

-Community Services
-Office Management 2


Career Prospects
Each and every company appoints diploma holders in the post of Executive Secretaries, Secretaries, Personal Assistants and Office Assistants. Diploma holders in office management are paid according to their experience and service. Office administrative staff members play a strong, vital role in the successful management of a wide variety of businesses and organizations. The training receive is invaluable to the career success, and to the overall success of any venture regardless of whether working as an administrative assistant in an office, medical office, legal office, or in some completely unrelated capacity. Office administration positions are amongst the most frequently advertised and highly sought-after jobs, providing job security, variety, responsibility, opportunities to work in diverse workplaces and an excellent general training ground. An office administrator can be employed by all types of organisations, including large corporations, small business, non-profit organisations and governmental agencies.

Further studies
Graduate from Diploma in Office Administration (OA 210) have the opportunity to continue their studies in bachelor degree level  such as:
-Bachelor of Office Systems Management
-Bachelor of Health Administration
-Bachelor of Event Management
-Bachelor of Customer Services Management